WM09 Plus Smart Point-of-Use Tankless Electric Water Heater
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WM09 Plus Smart Point-of-Use Tankless Electric Water Heater
Designed for modern homes and apartments, the WINTEMP WM09 Plus delivers instant hot water with intelligent self-modulating technology, precise digital temperature control, and a compact wall-mounted design. Perfect for kitchens, bathrooms, and everyday point-of-use applications, it provides reliable comfort while maximizing energy efficiency.
Instant Hot Water, On Demand
Enjoy hot water exactly when you need it. The WM09 Plus heats water instantly as it flows through the system, eliminating the wait associated with traditional storage tanks while providing reliable performance for everyday household use.
Intelligent Self-Modulating Technology
The WM09 Plus automatically adjusts heating power according to water flow and inlet temperature, maintaining stable water temperatures while optimizing energy consumption. Efficient performance meets everyday comfort.
Precise Digital Temperature Control
Advanced electronic sensors continuously monitor and regulate water temperature, helping deliver a consistent hot water experience for washing, cooking, and daily routines.
Compact Design for Modern Spaces
Its slim wall-mounted profile is designed for homes where space matters. Whether installed in a kitchen, bathroom, apartment, condo, or utility room, the WM09 Plus integrates seamlessly into modern living environments.
Energy Efficiency Built In
By heating water only when needed, the WM09 Plus eliminates standby heat loss associated with traditional tank water heaters. Intelligent power management helps reduce electricity consumption while maintaining dependable performance.
Built for Long-Term Reliability
Featuring durable internal components and advanced water-electricity separation technology, the WM09 Plus is designed to minimize scale buildup, improve efficiency, and provide years of reliable operation.
Comprehensive Safety Protection
Safety comes standard with multiple built-in protection systems, including leakage protection, overheat protection, and dry-fire protection. ETL certification provides added confidence for residential installation in North America.
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What Is Covered
This Standard Limited Warranty covers defects in materials or workmanship when the product is installed and operated in accordance with WINTEMP’s written installation instructions and subject to the terms and conditions outlined in this Limited Warranty.
This Limited Warranty applies only to products that are properly installed in the United States and Canada. Improper installation may void this warranty.
WINTEMP strongly recommends that this tankless electric water heater be installed by a licensed, state-qualified contractor who is trained in tankless water heater installations. Improper installation may result in loss of warranty coverage.
How Long Does Coverage Last
Period of Coverage (from date of purchase)
- Full Unit Warranty — 24 Months
- All Other Parts & Components — 36 Months
- Shipping Costs Coverage — 30 Days
How to Obtain Service
To request warranty service under this Limited Warranty, the product owner must contact the WINTEMP Customer Support Team at:
Email: support@wintempshop.com
Whether a repair, replacement, or refund will be provided is entirely at WINTEMP’s sole discretion. Any return for a refund must be approved by the WINTEMP Customer Service Team before the product is shipped back.
Information Required to Request Warranty Service:
- Proof of purchase
- Product serial number
- Photos of the installation
- Photos of the damaged part
Limitation of Warranty Liability
During the warranty period, all repair parts must be genuine WINTEMP parts, and all repairs or replacements must be performed by qualified professionals who have received relevant training.
If a component of the product fails due to a manufacturing defect, WINTEMP may, at its sole discretion, provide a repair, replacement, or refund.
WINTEMP does not authorize any individual or company to assume any obligations or liabilities on its behalf in connection with product replacement.
If WINTEMP determines that the product cannot be repaired, it may replace it with a product of comparable performance and specifications at its sole discretion.
Exclusions from Warranty
The following situations are not covered under this Limited Warranty:
- If the product is not installed or maintained according to WINTEMP’s Installation Manual, or does not comply with applicable federal, state/provincial, or local laws, regulations, codes, or licensing requirements, this warranty will be void.
- Any abuse, misuse, unauthorized modification, negligence, or improper use of the product will void the warranty.
- Damage caused by services performed by third-party providers other than WINTEMP is not covered.
- WINTEMP is not responsible for any labor costs, including installation or removal services associated with a warranty claim.
- Damage resulting from improper installation, including incorrect sizing, pipe length, elevation, condensation drainage, or inadequate airflow, is not covered.
- Damage caused by improper use, including freezing of the unit or surrounding pipes, incorrect sizing for the application, scale buildup, or incorrect gas and/or water pressure, is not covered.
- This product must not be used as a pool or spa heater. Using it for pool or spa heating is considered misuse and will void the warranty.
- Damage caused by the use of non-potable, untreated, or improperly treated well water, or water with a pH level or hardness exceeding 12 grains per gallon (200 mg/L), is not covered.
- If the product’s original serial number has been removed or altered so it cannot be clearly identified, this Limited Warranty will not apply.
Package Comes With
Frequently Asked Questions
Shipping
What countries do you ship to?
What countries do you ship to?
We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).
Returns and Refunds
How do I return a product?
How do I return a product?
Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).
